Provider Standards

Truidian works with a limited, reviewed set of third-party providers rather than an open marketplace. This page describes how a provider is evaluated before Truidian will introduce it to a business, and how that relationship is maintained.

Before a provider is added

• Truidian reviews the provider's licensing or registration status where applicable to the product category.
• Truidian reviews the provider's standard terms, pricing structure and disclosure practices for clarity.
• Truidian confirms the provider's compensation arrangement with Truidian so it can be disclosed to businesses before they engage. See Disclosures.

While the relationship is active

• Truidian monitors business feedback on each provider and will stop making new introductions to a provider that generates a pattern of unresolved complaints.
• A provider's programs, pricing and eligibility criteria can change at any time at that provider's discretion; Truidian does not control or guarantee the terms a provider ultimately offers.

What this does not mean

Being a Truidian provider is not an endorsement of outcome. Truidian does not underwrite, approve or fund any application, and a reviewed provider can still decline a specific business. See Disclosures for how Truidian is compensated and the limits of what it provides.