AvailableLast reviewed July 22, 2026
The work queue
Work collects commitments across all matters into one accountable queue with owners and due dates.
Who this is for: Practitioners and case managers
The Work queue is the firm-wide list of commitments — the concrete obligations that move matters forward. Each commitment has an owner and a due date so accountability is explicit.
- See commitments across every matter in one place.
- Understand who owns each item and when it is due.
- Clear work to reduce attention on the related matter.
Related guides
The attention model
The attention dashboard scores and surfaces the matters that need a decision, so nothing important slips.
The firm calendar
The calendar shows deadlines and scheduled items across the firm so time-sensitive work stays visible.
Working with matters
The matter workspace brings a case's client, stage, commitments, files, billing, and history into one place.