AvailableLast reviewed July 22, 2026

The attention model

The attention dashboard scores and surfaces the matters that need a decision, so nothing important slips.

Who this is for: Practitioners and case managers

The attention dashboard is the home of the workspace. Instead of a static task list, it continuously ranks matters by what needs professional attention — approaching deadlines, unmet commitments, and stage-specific risk.

How attention is prioritized

  • Commitments that are due or overdue raise a matter's attention.
  • Lifecycle stage and time-sensitive notices influence urgency.
  • Resolved items fall away so the list reflects current reality.

Designed for decisions

Attention is about human judgment, not automation for its own sake. It brings the right matter forward and leaves the decision to you.

Related guides